An order query, a bulk enquiry, a recipe doubt or simply a hello — a real person from our Chowk kitchen replies, usually within 2 hours.
Mon–Sat · 10:00 am – 7:00 pm
~15 min reply
Real people, no bots
where every reply begins
Every message that reaches us is read by family — not a bot, not a call centre. We answer the way Ammi would: patiently, honestly, and with a little extra masala.
Answered within 2 hours
During store hours, on the channel you choose.
Solved in one conversation
One person owns your query until it's sorted — no passing around.
Made right, always
Damaged jar or not happy? Free replacement or a full refund.
Tell us a little about it and we'll reply on the channel you prefer.
Mon–Sat · 10:00 am – 7:00 pm
Most answers are right here. Still stuck? We're just one message away.
Orders placed before 2 PM ship the same day from our Lucknow kitchen. Delivery takes 2–4 days in metros and 4–7 days elsewhere in India.
You'll get a tracking link on WhatsApp and email as soon as your parcel ships. You can also use the Track Order page with your order ID.
Sorry about that! WhatsApp us a photo within 48 hours of delivery and we'll send a free replacement or a full refund — no questions asked.
Yes. We supply hotels, caterers and kirana stores across India in 1 kg to 25 kg packs. Choose “Bulk / Wholesale” in the form and our trade team will share a price list.
COD is available on most pin codes for orders up to ₹3,000. Prepaid orders get an extra 5% off and ship first.
Of course — our Chowk store is open Monday to Saturday. Drop by to smell the masalas being ground fresh, and pick up jars straight from the source.